1.1 How to Initiate and Receive One-on-One Calls in Microsoft Teams

Microsoft Teams has become an essential tool for remote work and collaboration, allowing users to communicate through audio and video calls easily. In this post, we will provide a simple, step-by-step guide on initiating and receiving one-on-one calls in Microsoft Teams on desktop and mobile devices. We will also share helpful tips to ensure a seamless calling experience.

Steps on Desktop:

1. Launch Microsoft Teams and sign in to your account.
2. On the left sidebar, click on the ‘Chat’ tab.
3. To start a new one-on-one call, click the ‘New Chat’ icon at the top of the chat list, and enter the name or email address of the person you want to call.
4. Once you have selected the desired contact, click on the ‘Video Call’ or ‘Audio Call’ icon at the top right corner of the chat window to initiate the call.
5. To receive a call, click the ‘Answer’ button when you see an incoming call notification.

Steps on Mobile:

1. Open the Microsoft Teams app on your smartphone or tablet, and sign in to your account.
2. Tap on the ‘Chat’ tab at the bottom of the screen.
3. To start a new one-on-one call, tap the ‘New Chat’ icon at the top right corner and enter the name or email address of the person you want to call.
4. After selecting the desired contact, tap on the ‘Video Call’ or ‘Audio Call’ icon at the top right corner of the chat window to initiate the call.
5. Tap the ‘Answer’ button to receive a call when you see an incoming call notification.

List of Tips:

1. Ensure that you have a stable internet connection for a smooth calling experience.
2. Use a headset or earphones with a built-in microphone for better audio quality.
3. Close unnecessary applications or browser tabs to improve call performance.
4. Test your audio and video settings before initiating a call to avoid technical issues.
5. Use the ‘mute’ feature when you are not speaking to minimize background noise.
6. Use the ‘blur background’ or ‘virtual background’ option to maintain a professional appearance during video calls.
7. Keep your Teams app updated to the latest version to enjoy new features and improvements.