1.3 Managing Audio and Video Settings in Microsoft Teams

Optimal audio and video settings are crucial for a seamless and productive Microsoft Teams experience. This guide will guide you through managing your audio and video settings in Microsoft Teams on desktop and mobile devices. Additionally, we will share a list of tips to help you achieve the best possible call quality.

Steps on Desktop:

1. Launch Microsoft Teams and sign in to your account.
2. Click on your profile picture in the top-right corner of the app.
3. Select ‘Settings’ from the drop-down menu.
4. Click on the ‘Devices’ tab on the left sidebar.
5. Here, you can configure your audio and video settings:
   • 5.1. Choose your preferred speaker, microphone, and camera from the drop-down menus.
   • 5.2. Test your audio settings by clicking the ‘Make a test call’ button.
   • 5.3. Preview your camera by clicking the ‘Camera’ tab and make any necessary adjustments.

Steps on Mobile:

1. Open the Microsoft Teams app on your smartphone or tablet and sign in to your account.
2. Tap on the hamburger menu (three lines) in the app’s top-left corner.
3. Tap on ‘Settings’ at the bottom of the menu.
4. Under the ‘General’ section, tap on ‘Devices.’
5. Here, you can configure your audio and video settings:
   • 5.1. Choose your preferred speaker, microphone, and camera from the drop-down menus.
   • 5.2. Test your audio settings by tapping the ‘Make a test call’ button (if available).

Please note that options may vary depending on your mobile device and the Teams app version.

List of Tips:

1. Use a high-quality microphone and webcam for better audio and video quality.
2. Position your camera at eye level to create a more engaging video call experience.
3. Ensure that your workspace is well-lit to enhance your video quality.
4. Minimize background noise and echo by using a noise-cancelling microphone or headset.
5. Conduct a test call before important meetings to optimise your audio and video settings.
6. Keep your device drivers and firmware up-to-date for optimal performance.
7. Maintain a stable internet connection to avoid audio and video disruptions.