2.4 How to Use @Mentions in Microsoft Teams Chat on Desktop and Mobile

how to at mention a person in microsoft teams

In this post, we’re honing in on a critical feature of Microsoft Teams Chat – the @Mention. A simple yet powerful tool, @Mention allows you to directly address a specific person, group, or even an entire channel in your messages. Let’s delve into how to use @Mentions on desktop and mobile devices and discuss some crucial insights, including when you might not be able to @Mention someone.

Using @Mentions on Desktop:

Step 1: Open Microsoft Teams and navigate to the chat or channel where you want to send the message.

Step 2: In the text box at the bottom of the screen, type “@” followed by the name of the person, group, or channel you want to mention.

Step 3: As you type, a list of suggestions will appear. Click on the correct suggestion to add it to your message.

Step 4: Type the rest of your message and hit ‘Enter’ to send it. The person or group you @Mentioned will receive a notification about your message.

Using @Mentions on Mobile:

Step 1: Open the Microsoft Teams app and navigate to the chat or channel where you want to send the message.

Step 2: In the text box at the bottom of the screen, type “@” followed by the name of the person, group, or channel you want to mention.

Step 3: From the list of suggestions that appear, tap on the correct one to add it to your message.

Step 4: Complete your message and tap the ‘Send’ button. The person or group you @Mentioned will be notified.

@Mentioning a Channel or Group:

Just as you can @Mention an individual, you can also @Mention a whole group or a channel. This is particularly useful when you need to draw the attention of multiple team members to a critical message or update. The process is the same, but instead of typing an individual’s name after the “@”, you type the name of the group or channel.

When You Can’t @Mention Someone:

There are certain situations where you might find you can’t @Mention someone:

  1. Guest Users: If the person you’re trying to @Mention is a guest user and they haven’t accepted their invitation to join your team, you won’t be able to @Mention them.
  2. Privacy Settings: If a user’s privacy settings prevent them from being @Mentioned, you won’t be able to do so.
  3. User Status: If a user has left the organization or is no longer a part of the specific team, you will not be able to @Mention them.
  4. Channel Settings: In some teams, the ability to @Mention a channel may be restricted to owners or specific members.

Remember, while @Mentions are powerful, they should be used judiciously. Overuse can lead to notification fatigue and may cause important messages to be overlooked. So, use this feature wisely to enhance your communication and collaboration in Microsoft Teams. Happy mentioning!

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