13 Practical Use Cases for Microsoft Power Platform in Business Solutions Development

Mark Jones
July 15, 2023

The Power Platform from Microsoft is a low-code development platform that enables building customized business solutions. Here are 13 use cases for the Power Platform:

1. Build a Learning Management System with Power Apps, Power Automate, and SharePoint

Overview:

  • Create a centralized LMS to manage training content, courses, instructors and learners
  • Power Apps for building responsive web and mobile apps for learners and instructors
  • SharePoint for content management and document storage
  • Power Automate for approvals, notifications and workflows
  • Easy to customize, integrate and extend over time

Key Technologies:

  • Power Apps
  • Power Automate
  • SharePoint
  • Azure AD for authentication

Time to build: 2-3 months

2. Create an Employee Onboarding Portal with Power Apps, Power Automate, and Teams

Overview:

  • Streamline onboarding with a self-service portal for new hires
  • Access policies, manuals, forms to complete and submit
  • Power Apps for responsive portal with Guided Learning Pathways
  • Power Automate for automating onboarding workflows and tasks
  • Teams integration for collaboration

Key Technologies:

  • Power Apps
  • Power Automate
  • Teams
  • SharePoint

Time to build: 1-2 months

3. Develop a Vacation Booking App with Power Apps, Power BI, and Dataverse

Overview:

  • App to request, approve and track vacation time
  • Power Apps for web and mobile app with responsive UI
  • Power BI dashboards for analytics and reporting
  • Dataverse for data storage and integration
  • Works offline and seamlessly handles syncing

Key Technologies:

  • Power Apps
  • Power BI
  • Dataverse
  • Power Automate

Time to build: 6-8 weeks

4. Build an IT Help Desk System with Power Apps, Power Automate, Power BI, and Azure

Overview:

  • Unified portal for submitting and tracking IT support tickets
  • Power Apps for responsive portal with SLA tracking
  • Power Automate for ticket workflows and notifications
  • Power BI dashboards for analytics
  • Azure for hosted back-end with security

Key Technologies:

  • Power Apps
  • Power Automate
  • Power BI
  • Azure App Service
  • Azure SQL Database

Time to build: 3-4 months

5. Create a Sales Pipeline Manager with Power Apps, Power BI, and Dataverse

Overview:

  • Centralized dashboard for sales pipeline tracking
  • Enter and update deals in various stages
  • Power Apps for data entry and mobile access
  • Power BI reports and dashboards
  • Dataverse for data storage and validation

Key Technologies:

  • Power Apps
  • Power BI
  • Dataverse
  • Power Automate

Time to build: 4-6 weeks

6. Automate Accounting Processes with Power Automate, Azure, and Dynamics 365

Overview:

  • Automate repetitive accounting tasks like invoicing, collections, AR/AP
  • Power Automate for building workflows to integrate systems
  • Dynamics 365 Finance for accounting functions
  • Azure services for back-end infrastructure
  • Works with existing ERPs and financial systems

Key Technologies:

  • Power Automate
  • Dynamics 365 Finance
  • Azure App Service
  • Azure Functions
  • Azure storage

Time to build: 2-3 months

7. Develop a Warranty Claims Portal with Power Apps, Power Automate, and SharePoint

Overview:

  • Self-service portal to submit and track product warranty claims
  • Power Apps for responsive web form and views
  • Power Automate for claims approval workflows
  • SharePoint for document management
  • Simplify claims processing and status tracking

Key Technologies:

  • Power Apps
  • Power Automate
  • SharePoint
  • Azure AD for authentication

Time to build: 4-6 weeks

8. Build an Event Management App with Power Apps, Power Automate, and Office 365

Overview:

  • All-in-one app for event planning and management
  • Event registration, schedule, logistics, and promotions
  • Power Apps for web and mobile apps
  • Power Automate for workflows like reminders and notifications
  • Office 365 integration for email campaigns and bookings

Key Technologies:

  • Power Apps
  • Power Automate
  • Office 365
  • SharePoint

Time to build: 8-10 weeks

9. Create a Customer Support Chatbot with Power Virtual Agents and Dataverse

Overview:

  • Engaging chatbot to handle common customer support queries
  • Power Virtual Agents for easy bot creation using NLP
  • Dataverse knowledge base to train the bot
  • Slash call volume and boost CSAT scores

Key Technologies:

  • Power Virtual Agents
  • Dataverse
  • Bot Framework

Time to build: 2-3 weeks

10. Build a News Site with SharePoint, Power Apps, and WordPress

Overview:

  • Public news site with frequently updated articles
  • SharePoint for content creation, review, and management
  • Power Apps for content submission forms and workflows
  • Power Automate for automating publishing
  • WordPress site synced to SharePoint for public presentation

Key Technologies:

  • SharePoint
  • Power Apps
  • Power Automate
  • WordPress
  • Azure AD B2C

Time to build: 6-8 weeks

11. Create a Field Service Mobile App with Power Apps, Azure, and Dynamics 365

Overview:

  • Mobile app for field technicians to manage their work
  • Power Apps for building cross-platform mobile apps
  • Dynamics 365 Field Service for work orders and schedule
  • Azure for back-end, offline sync, notifications
  • Boost technician productivity and customer satisfaction

Key Technologies:

  • Power Apps
  • Dynamics 365 Field Service
  • Azure App Service
  • Azure Notifications Hub

Time to build: 6-8 weeks

12. Build an eCommerce Website with Power Apps, Power BI, and Dynamics 365

Overview:

  • Fully-customizable online storefront and shopping cart
  • Power Apps for responsive web application
  • Power BI for insights into sales and customers
  • Dynamics 365 Commerce for order processing, inventory
  • Flexible and extensible for complex product catalogs

Key Technologies:

  • Power Apps
  • Power BI
  • Dynamics 365 Commerce
  • Dataverse

Time to build: 3-4 months

13. Create a Customer Support Portal with Power Apps, SharePoint, and Dataverse

Overview:

  • Self-service customer support portal
  • Search knowledge base articles and submit tickets
  • Power Apps for responsive web portals
  • SharePoint for knowledge base and content
  • Dataverse for data storage and forms
  • Drive self-service and slash call volume

Key Technologies:

  • Power Apps
  • SharePoint
  • Dataverse
  • Power Automate

Time to build: 6-8 weeks

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